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MatSmartShop tutorials

Step-by-step guides you can read right here, and real screen recordings from the app — one for every job in your shop.

Read the guides.

New here? Start with Sales & Customers, or watch Your first week below.

Sales & Customers

Making a sale, invoices, payments, and customer statements — start here if you're new.

18 min read
Read the Sales & Customers guide

Items & Purchases

Your item list, stock history, purchases and adjustments, and reorder levels.

12 min read
Read the Items & Purchases guide

Dashboards & Reports

Every dashboard panel and every report — sales, profit, who owes you, stock health, and why two figures can disagree.

36 min read
Read the Dashboards & Reports guide

Expenses, Vendors & Budgets

Bills paid now or later, each supplier's account, paying vendors, approvals for big bills, cash advances to staff, and monthly budgets.

28 min read
Read the Expenses, Vendors & Budgets guide

Bank & Cash

How much money you have and where it is, checking with your bank each month, bank charges, and checking a customer's transfer receipt.

25 min read
Read the Bank & Cash guide

Store Setup, Users & Security

Sign-up and sign-in, your store profile and tax, payment types, sales points, staff permissions and the login audit.

28 min read
Read the Store Setup, Users & Security guide

Usage, Billing & Help

Plans, usage units, topping up and earning more by inviting shops, subscribing, and where to get help.

13 min read
Read the Usage, Billing & Help guide

Upload & Scan

Load data in bulk from a spreadsheet, or straight from a photo of your counter book.

15 min read
Read the Upload & Scan guide

Customer Follow-Up

Text customers who owe you or have gone quiet — and set up automatic thank-yous, payment notes and date messages.

24 min read
Read the Customer Follow-Up guide

Merchant Storefront (Wildfire)

Publish items online, run offers and coupons, take orders, handle back-orders, and buy SMS units.

23 min read
Read the Merchant Storefront (Wildfire) guide

Affiliate Marketing

Let other people sell for you: give each one a link to your storefront, then approve and pay the commission on what they bring in.

15 min read
Read the Affiliate Marketing guide

Seasonal Sales Playbook

Black Friday, Christmas and every festive season on Wildfire: 15 activities in order, each with a one-minute video.

36 min read
Read the Seasonal Sales Playbook guide

Associations

For churches, clubs and unions: your own words, funds, contributions and dues, spending and approvals, advances, meetings and attendance, and the treasurer's report.

27 min read
Read the Associations guide

Consolidator

Running more than one shop? Every store on one dashboard, seven side-by-side reports, stock across outlets with suggested transfers, and price updates.

41 min read
Read the Consolidator guide

Android App

Sell from your phone, scan with the camera, and keep working with no internet.

32 min read
Read the Android App guide

Desktop (Windows Till)

The Windows till: barcode scanning, expiry-dated batches, receipt printing, and selling offline.

13 min read
Read the Desktop (Windows Till) guide

Shopper's Guide

For your customers, not your staff — browsing, checkout, paying and confirming an order. Share the link as-is.

9 min read
Read the Shopper's Guide guide

Watch instead of read.

Real screen recordings from the app, the same ones in the Knowledge Base.

Getting started

Your first week on the web app

2:03

From your verification email to your first sale, first storefront item and first follow-up.

Video page and transcript →

Your first week on the Android app

3:38

The same first-week walkthrough, run entirely from your phone.

Video page and transcript →

Create your store, sign in, and pick a till

1:07

Registering, the sales-point picker on login, and working across more than one store.

Video page and transcript →

Tour your Dashboard

2:09

Every panel on the main Dashboard — cash collected, profit, who owes you and who you owe.

Video page and transcript →

Sales & customers

Ring up a sale and issue an invoice

0:37

Ringing up a sale end to end.

Video page and transcript →

Receive a payment and show a customer what they owe

0:34

Recording a payment against an invoice and reading the customer's balance.

Video page and transcript →

Customer Center: payments, receipts and statements

2:08

Searching customers, reading a profile, taking a payment with a printed receipt, and generating a statement.

Video page and transcript →

Add your first products and customers

2:48

Creating a customer from scratch.

Video page and transcript →

Stock & purchases

Record a purchase without wrecking your costs

0:54

Recording a purchase — vendor, quantity and cost in one entry.

Video page and transcript →

Add a product and track its stock

0:50

Creating an item, then its detail page: stock, value, reorder level and full stock history.

Video page and transcript →

Inventory Center and Item Detail, in depth

2:01

Stat cards, fastest movers, searching the catalogue, and one item's full stock history.

Video page and transcript →

Track vendors and record expenses

1:32

Creating a vendor and recording a purchase against them.

Video page and transcript →

Selling online & on the go

Set up your online store and publish products

0:49

Setting up Wildfire: publishing items with photos, delivery fees, online payments and sharing your store link.

Video page and transcript →

Share one product and manage incoming orders

0:48

The three ways to publish, each item's share link, and taking an order through to an invoice.

Video page and transcript →

Affiliate Marketing: let others sell for you

3:03

Turning the program on, adding an affiliate and sharing their link, the join page, and approving and paying commission.

Video page and transcript →

Sell fast with Quick Sell, even offline

0:45

Selling with Quick Sell while offline.

Video page and transcript →

Seasonal sales playbook

1.1 Sign up on the web or the Android app

1:02

Two short steps: your business, then you. No card needed.

Video page and transcript →

1.2 Confirm your email

0:42

The verification email, signing in, and your dashboard.

Video page and transcript →

1.3 Know what your plan includes

0:41

My Usage: your monthly allowance, your own units, and SMS units.

Video page and transcript →

2.1 Add your items, with photos

1:32

Open Wildfire, accept the seller terms, and publish your hero items.

Video page and transcript →

2.2 Turn items on for your storefront

0:43

Many at once, Share Items, and the stock settings.

Video page and transcript →

2.3 Connect Paystack or Flutterwave, and WhatsApp

1:09

Bank account, your public payment key, and your order WhatsApp number.

Video page and transcript →

3.1 Share your store and collect sale alerts

0:48

Store Link, sharing one item, and Tell me when it's on sale.

Video page and transcript →

3.2 Buy SMS units and ask for your sender name

1:03

Buying units, and asking early for your shop's name on texts.

Video page and transcript →

3.3 Turn on Affiliate Marketing

1:05

Program settings, adding a fan, and sending their link.

Video page and transcript →

4.1 Pick a deal

0:48

Five kinds of offer, which items, and what shoppers will pay.

Video page and transcript →

4.2 Set the dates and the countdown

0:48

Start and end, limits, the countdown and sale-alert texts.

Video page and transcript →

4.3 Make coupon codes

0:52

A code for everyone, and one for each affiliate.

Video page and transcript →

5.1 Send the offer link and codes

0:53

Share on WhatsApp, and Text customers.

Video page and transcript →

Handle orders on the platform

0:46

Wildfire Orders: confirm, contact the customer, convert to invoice.

Video page and transcript →

5.2 Check the transfer receipt

0:47

Spot a fake alert before the goods leave.

Video page and transcript →

5.3 Bring buyers back, then run it again

1:01

Thank-you texts, Gone Quiet, and Run again for the next season.

Video page and transcript →

Running more than one shop

The Consolidator: every store on one dashboard

3:01

Group sales and profit, stock across outlets, moving stock between stores, and updating prices everywhere at once.

Video page and transcript →

Still stuck? We answer questions too.

Check the FAQs, or email us directly.

Browse FAQs Email Support
MatSmartShop

Point of sale, inventory and bookkeeping for multi-store retailers — online or offline.

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