MatSmartShop
Log in Get started free
Seasonal sales playbook

Handle orders on the platform

0:46 long·Real screen recording from the app

Wildfire Orders: confirm, contact the customer, convert to invoice.

Transcript

Handling orders on the platform.

Every online order is saved in Wildfire, Orders, even if you never open WhatsApp. New orders also show in the bell, and in your email.

Start each day with Awaiting you. Search by name, order number, or phone.

Open an order to see the items, the delivery fee and the total, with the offer and coupon savings explained.

Check Payment. Reach the customer with Call, WhatsApp, or Email.

Press Confirm order to accept it. When you are ready to deliver, press Convert to invoice.

More in Seasonal sales playbook

All 33 videos →

MatSmartShop

Point of sale, inventory and bookkeeping for multi-store retailers — online or offline.

PRODUCT
SOLUTIONS
LEGAL
CONTACT
2nd Floor Olajire House 3, Ilupeju Bypass Road, Lagos, Nigeria. info@matsmartshop.com +234-903 090 6660 +234-909 294 2048 (WhatsApp)
© 2026 Magnet Consulting Associates Limited. All rights reserved.